HDFC Bank Is Having Issues With Debit Card, UPI, and More, Customers Say


HDFC Bank is down, and netbanking, debit card funds, UPI, IMPS, and NEFT are all having points for a lot of prospects in India. The prospects have taken to social media to complain concerning the challenge. Many folks say they don’t seem to be in a position to make funds, and in our personal exams, we weren’t in a position to even add new payees for netbanking. Some customers are additionally saying that ATMs are usually not working. A tweet responding to a buyer says that the problem was due to an outage at an information centre, however six hours after studies beginning coming in on Saturday, the funds had been nonetheless not working right here.

According to on-line downtime tracker DownDetector, studies of failure at HDFC Bank began round 6PM on Saturday November 22, and peaked at have been declining since then. However, we examined HDFC at 1130pm and the financial institution was nonetheless not working for 2 totally different accounts.

Responding to a buyer’s tweet, HDFC Customer Care said that “an unexpected outage at one of our data centres has impacted some of our services.” It additionally stated, “We are working towards restoration of the services, which shouldn’t take long.” However, this was multiple hour in the past on the time of writing, and almost six hours after the early studies began. At the time of writing the financial institution providers are nonetheless not working.

Some customers reported seeing a message that states that HDFC is experiencing an issue, asking them to return again and take a look at once more after a while; nonetheless, after we checked utilizing the HDFC Android app at 11.30pm on Saturday, this banner was not displayed, and it as a substitute merely froze.

Affected prospects have been tweeting about points with the financial institution web site and HDFC app on Twitter. People weren’t in a position to obtain OTPs, and a few even stated that ATMs are usually not working. This is similar to the failure at ICICI Bank that occurred in mid-October, proper at the beginning of the festive gross sales for Amazon and Flipkart.

The HDFC web site and app are loading on the time of writing, however after you log in, the options like cash switch, including payees, and so forth don’t work, Gadgets 360 was in a position to confirm. We had been additionally not ready to make use of the debit card from HDFC on Swiggy and Zomato.

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